/* VQ Call Center CRM — styles */
:root{
  --accent:#d9a441;
  --accent2:#d9a441;
  --bg:#0b0b0e;
  --danger:#e5484d;
  --font-body:'Inter',system-ui,-apple-system,'Segoe UI',Roboto,sans-serif;
  --font-display:'Space Grotesk','Inter',system-ui,sans-serif;
  --font-mono:'IBM Plex Mono',ui-monospace,monospace;
  --ink:#ece7db;
  --line:rgba(236,231,219,.12);
  --muted:#a39e93;
  --panel:#141417;
  --panel2:#1c1c21;
  --tag:#1c1c21;
  --warn:#d9a441;
  --font-body:'Inter',system-ui,-apple-system,'Segoe UI',Roboto,sans-serif;
  --font-display:'Space Grotesk','Inter',system-ui,sans-serif;
  --font-mono:'IBM Plex Mono',ui-monospace,monospace;
}
* { box-sizing:border-box; }
body { margin:0; font-family:var(--font-body);
  background:var(--bg); color:var(--ink); }
h1 { font-size:1.15rem; margin:0; }
h3 { margin:0 0 .6rem; font-size:1rem; }
.muted { color:var(--muted); font-size:.85rem; }
.hidden { display:none !important; }

.topbar { display:flex; justify-content:space-between; align-items:center; gap:1rem;
  padding:.7rem 1rem; background:var(--panel); border-bottom:1px solid var(--line);
  position:sticky; top:0; z-index:50; flex-wrap:wrap; }
.brand { display:flex; align-items:center; gap:.6rem; }
.brand-mark { font-size:1.6rem; color:var(--accent); }
.sub { margin:0; font-size:.75rem; color:var(--muted); }
.topbar-right { display:flex; align-items:center; gap:.6rem; flex-wrap:wrap; }
.pill { background:var(--panel2); border:1px solid var(--line); border-radius:3px;
  padding:.3rem .7rem; font-size:.78rem; }
.pill-warn { border-color:var(--warn); color:var(--warn); font-size:.72rem; }
.agent-label { font-size:.78rem; color:var(--muted); display:flex; gap:.4rem; align-items:center; }

.tabs { display:flex; gap:.25rem; padding:.5rem 1rem 0; background:var(--panel);
  border-bottom:1px solid var(--line); overflow-x:auto; }
.tabs button { background:none; border:none; color:var(--muted); padding:.6rem .9rem;
  cursor:pointer; font-size:.9rem; border-bottom:2px solid transparent; white-space:nowrap; }
.tabs button.active { color:var(--ink); border-bottom-color:var(--accent); font-weight:600; }
.tabs button:hover { color:var(--ink); }

main { padding:1rem; max-width:1200px; margin:0 auto; }
.tab { display:none; } .tab.active { display:block; }

.cards { display:grid; grid-template-columns:repeat(auto-fit, minmax(150px, 1fr)); gap:.7rem; margin-bottom:1rem; }
.card { background:var(--panel); border:1px solid var(--line); border-radius:3px; padding:.9rem; margin-bottom:1rem; }
.stat-num { font-size:1.7rem; font-weight:700; }
.stat-lbl { font-size:.82rem; color:var(--muted); margin-top:.15rem; }
.stat-sub { font-size:.72rem; color:var(--muted); margin-top:.15rem; }
.grid2 { display:grid; grid-template-columns:1fr 1fr; gap:1rem; }
@media (max-width: 800px) { .grid2 { grid-template-columns:1fr; } }

.banner { background:#3a2b12; border:1px solid var(--warn); color:#ffd98a;
  border-radius:3px; padding:.7rem 1rem; margin-bottom:1rem; }

.barchart .bar-row { display:flex; align-items:center; gap:.5rem; margin:.3rem 0; font-size:.8rem; }
.barchart .bar-lbl { width:150px; color:var(--muted); flex-shrink:0; }
.barchart .bar { height:14px; background:var(--accent); border-radius:4px; min-width:3px; }
.barchart .bar-n { color:var(--muted); }

.list .row { display:flex; justify-content:space-between; gap:.6rem; padding:.5rem 0;
  border-bottom:1px solid var(--line); font-size:.87rem; align-items:center; flex-wrap:wrap; }
.list .row:last-child { border-bottom:none; }

.toolbar { display:flex; gap:.5rem; margin-bottom:.8rem; flex-wrap:wrap; align-items:center; }
input[type=text], input[type=search], input[type=tel], input[type=email], input[type=number],
input[type=date], input[type=datetime-local], select, textarea {
  background:var(--panel2); border:1px solid var(--line); color:var(--ink);
  border-radius:3px; padding:.45rem .6rem; font-size:.87rem; }
textarea { width:100%; font-family:var(--font-body); margin:.4rem 0; }
.btn { background:var(--panel2); border:1px solid var(--line); color:var(--ink);
  border-radius:3px; padding:.45rem .8rem; cursor:pointer; font-size:.87rem; }
.btn:hover { border-color:var(--accent); }
.btn.primary { background:var(--accent); border-color:var(--accent); color:var(--ink); font-weight:600; }
.btn.danger { border-color:var(--danger); color:var(--danger); }
.btn.small { padding:.25rem .55rem; font-size:.78rem; }
.btn:disabled { opacity:.45; cursor:default; }

.table-wrap { overflow-x:auto; background:var(--panel); border:1px solid var(--line); border-radius:3px; }
table { width:100%; border-collapse:collapse; font-size:.86rem; }
th, td { text-align:left; padding:.55rem .6rem; border-bottom:1px solid var(--line); vertical-align:top; }
th { color:var(--muted); font-weight:600; font-size:.75rem; text-transform:uppercase; }
tr.dnc-row { opacity:.55; }
tr.overdue { background:#3a2318; }

.status { padding:.15rem .55rem; border-radius:3px; font-size:.75rem; font-weight:600; white-space:nowrap; }
.st-New { background:#233252; color:#9cc0ff; }
.st-Attempted { background:#3a2f14; color:#ffd98a; }
.st-Connected { background:#123a26; color:#7fe0a8; }
.st-Converted { background:#2c1650; color:#c9a8ff; }
.st-DNC { background:#3d1620; color:#ff9aa8; }
.tag { display:inline-block; background:var(--tag); border-radius:4px; padding:.1rem .4rem;
  font-size:.72rem; margin:.1rem .15rem .1rem 0; }
.disp { padding:.15rem .5rem; border-radius:4px; font-size:.75rem; background:var(--panel2);
  border:1px solid var(--line); white-space:nowrap; }
.dir-out { color:#9cc0ff; } .dir-in { color:#7fe0a8; }
.overdue-flag { color:var(--warn); font-weight:700; }

.drawer { position:fixed; top:0; right:0; width:min(420px, 94vw); height:100%;
  background:var(--panel); border-left:1px solid var(--line); z-index:100;
  display:flex; flex-direction:column; box-shadow:none; }
.drawer-head { display:flex; justify-content:space-between; align-items:center;
  padding:.8rem 1rem; border-bottom:1px solid var(--line); }
.drawer-body { padding:1rem; overflow-y:auto; flex:1; }
.drawer .field { margin-bottom:.7rem; }
.drawer .field label { display:block; font-size:.75rem; color:var(--muted); margin-bottom:.25rem; }
.drawer .kv { display:grid; grid-template-columns:96px 1fr; gap:.3rem; font-size:.87rem; margin-bottom:.5rem; }
.drawer .kv b { color:var(--muted); font-weight:500; }

.modal { position:fixed; inset:0; background:rgba(0,0,0,.6); z-index:200;
  display:flex; align-items:center; justify-content:center; padding:1rem; }
.modal-card { background:var(--panel); border:1px solid var(--line); border-radius:3px;
  padding:1.2rem; width:min(560px, 96vw); max-height:92vh; overflow-y:auto; }
.modal-card h3 { margin-top:0; }
.form-row { display:flex; gap:.7rem; flex-wrap:wrap; margin-bottom:.7rem; }
.form-row > label { flex:1 1 160px; font-size:.82rem; color:var(--muted); }
.form-row input, .form-row select { width:100%; margin-top:.25rem; }
.modal-actions { display:flex; gap:.6rem; justify-content:flex-end; margin-top:1rem; }
.disp-grid { display:grid; grid-template-columns:1fr 1fr; gap:.4rem; margin:.6rem 0; }
.disp-grid label { background:var(--panel2); border:1px solid var(--line); border-radius:3px;
  padding:.5rem .6rem; font-size:.85rem; cursor:pointer; display:flex; gap:.45rem; align-items:center; }
.disp-grid label:has(input:checked) { border-color:var(--accent); background:#22345c; }

.call-timer { font-size:2.4rem; font-weight:700; text-align:center; margin:.6rem 0;
  font-variant-numeric:tabular-nums; }
.big-phone { font-size:1.5rem; font-weight:700; text-align:center; margin:.3rem 0; }
.center { text-align:center; }

.queue-card { max-width:640px; }
.queue-progress { display:flex; justify-content:space-between; align-items:center;
  gap:.6rem; flex-wrap:wrap; }
.queue-actions { display:flex; gap:.4rem; }

.toast { position:fixed; bottom:1.2rem; left:50%; transform:translateX(-50%);
  background:#0c2b1c; border:1px solid var(--accent2); color:#c9f2da;
  padding:.6rem 1.1rem; border-radius:3px; z-index:300; font-size:.9rem; }
.toast.err { background:#3d1620; border-color:var(--danger); color:#ffc9d1; }

.danger-zone { border-color:var(--danger); }
code { background:var(--panel2); padding:.1rem .35rem; border-radius:4px; font-size:.8rem; }
#importFile { margin-bottom:.5rem; }
.hist-item { border-left:3px solid var(--accent); padding:.35rem .6rem; margin:.4rem 0;
  background:var(--panel2); border-radius:0 3px 3px 0; font-size:.83rem; }

/* ===== vq reskin normalization (auto-generated) ===== */
body{font-family:var(--font-body);background:var(--bg);color:var(--ink);}
h1,h2,h3,h4,.brand,.logo{font-family:var(--font-body);}
button{font-family:var(--font-body);}